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angie_sara's avatar
angie_sara
5 years ago
Solved

[CURRENT ISSUE] Game won't Open says "already Running"

My sims game wont even open or load since I updated the Nov 2020 patch.  I removed all Mods and CC in a back up folder - Mods folder is completely empty and updated my game.  I tired to open my g...
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@RawrrDinosaur18  Sorry, I somehow missed your post yesterday.  Looking at your logs, there are still elements of the malware I mentioned before, and the scans didn't remove everything.  Specifically, SAntivirus is in C:\Program Files (x86)\Digital Communications.  Please delete the Digital Communications folder, empty your trash, restart your computer, and then run both scans again.

  • himanshi11's avatar
    himanshi11
    4 years ago
    @puzzlezaddict I have downloaded the game today itself and when I try to open it, it shows this issue, I have tried everything given on this thread and the problem remains unchanged. I tried the technical support team too and tried their steps too but they didn't work either. Please help as it seems that I have wasted my money because I haven't even had a chance to play it yet

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