6 years ago
[CURRENT ISSUE] Incredibly Low FPS when connected to Internet
I used to be able to play Sims 4 normally with high FPS, but ever since the first-person camera update, the Sims 4 has been running so slow I cannot play it normally. I have tried many many ways to fix this, but none have successfully restored my fps. I attached my dxdiag.
Marked as Solution for Visibility. This is still an open issue.
@Zenguin15823 @Lightningstar01 @Dregnos
Unfortunately the team has not been able to reproduce this yet.
Some questions:
- Do you use a Wi-Fi or Ethernet connection?
- How many files are in your \Documents\Electronic Arts\The Sims 4\Mods folder?
- How many files are in your \Documents\Electronic Arts\The Sims 4\cache folder?
- How many files are in your \Documents\Electronic Arts\The Sims 4\Tray folder?
- Would you be willing to share your saves? If so, instructions are here: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302