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Pierss's avatar
Pierss
Not applicable
4 years ago
Solved

[CURRENT ISSUE] Logitech Lightsync G203 colours not working

Hi!


I bought a Logitech Lightsync gaming mouse as the latest patch supports it.

I've installed the Logitech G HUB

There is a SIMS4 profile which it switches over to when Sims 4 is launched.

TS4_x64.exe is enabled but the LED reports as inactive.

I've done this Game Options > Other and toggled the Enable Keyboard Dynamic Lighting option.

However, all lights go out on the mouse when the game starts.

Any ideas?

Edit By Crinrict: Added Tag to Title

pc
  • SimQARobo's avatar
    SimQARobo
    4 years ago

    Hello.

    We've confirmed that Logitech's recent G Hub update does appear to fix the issue.

    To update G Hub, go into the Settings for G Hub and choose Check for Updates in the top right.

    You'll need version 2021.13.2906 or higher to see the change.

    If anyone is still seeing the issue after updating G Hub, let us know.

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  • bradnak's avatar
    bradnak
    Seasoned Novice
    4 years ago

    Yup, I have this same G203 mouse and the lighting turns black/off when the Sims Lightsync integration is detected. My G815 keyboard is mostly working as expected, but I'll file a separate ticket for my keyboard issue as it is not related to the mouse.

  • Pandabiotic's avatar
    Pandabiotic
    Seasoned Rookie
    4 years ago

    I am having the EXACT same issue, running Windows 10 on an Acer Nitro 5 laptop. Haven't found a solution yet, but I'm trying everything!

  • Pierss's avatar
    Pierss
    Not applicable
    4 years ago

    Yes I installed the latest Logitech software.

    This is exactly what happens, the game turns the mouse colours off.

  • keekee53's avatar
    keekee53
    Seasoned Ace
    4 years ago

    I have the latest drivers.  The big thing with my keyboard is that it only has the color red.  So my entire keyboard is turned off when I am running the sims which is ANNOYING.  I tried disabling the dynamic lighting option in the game options and STILL THE keyboard is shut off.  Please fix this because this is an issue I should not have to deal with because this it is pointless to have the keyboard flashing and such.  This should have been tested on keyboards that have only one color.

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