I know a lot of people are having issues, but I haven't seen anyone with my exact issue yet, and nothing anyone's told other people has worked for me, so here I am.
Since the update, my game won't launch. I press the 'play' button to launch it on Origin, the Origin window vanishes, then about 10 seconds later, the Origin window pops back up and the game isn't trying to launch anymore.
I've tried:
Deleting the Sims 4 folder. (It won't generate a new one when I try to play)
Removing all mods and CC (no change)
Launching another game on Origin (Dragon Age: Inquisition works fine)
Updating my graphics drivers (nope)
Repairing the game (nada)
Restarting my computer (repeatedly)
Deep giving all my files and error logs (something's going wrong in the startup process, the bit where it's actually launching)
Googling like a madlad
My computer specifications are:
Intel Core 17
RAM: 16GB
NVIDIA GeForce RTX 2060
It feels to me like the game isn't even...launching. Like, it's just...not starting up. I really want to play again, especially for the new pack, but it seems I'm locked out. Does anyone know how I can fix this?
@GasolineCrea Try disabling Origin in-game: hover over your username, select Application Settings, then the Origin in-game header, and disable the option at the top.
If that doesn't help, try disabling your antivirus, just long enough to test. With some programs, it's not enough to set exceptions.
If that doesn't help either, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Neither of those worked, sadly. Here's the dxdiag if I managed to attatch it properly
I'm having this issue as well. Did you ever find a solution?
Community Manager
