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EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
7 months ago

DirectX 11 Technical Issues and Feedback Thread

Sul Sul Simmers! With today's base game update, we've enabled DirectX 11 (DX11) for PC/Windows players using either NVIDIA and AMD GPU’s. For Intel or other GPU users interested in enabling thi...
pc
rileewadsworth's avatar
rileewadsworth
7 months ago

I tried verifying files and install (all checked out). I tried uninstalling and reinstalling, nothing worked. I tried again using the -dx11 AND -dx9 (at different times) and still nothing.  Even went as far to restart PC twice, check drivers for updates, and what DX version I can run (I can run 9, 11, and 12). Unfortunately for me I can't even get into the game, and there is no error message or crash report showing up either (I checked in my files as well). When I press play on steam, EA will launch, the game opens for a split second and then immediately closes once "The Sims 4" pops up. I can't even get to the main menu to try to enable dx9. I'm at a loss for what to do now. 

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.51,404 PostsLatest Activity: 6 minutes ago