Forum Discussion
TheSimsDirect
The Sims Team
2 years ago@kaichen04 @rileewadsworth @Foxley828 @deblake60
- Have you tried repairing the game?
- If repairing doesn't work, and if you're seeing an error message, can you provide more details of what the error message says?
2 years ago
I tried verifying files and install (all checked out). I tried uninstalling and reinstalling, nothing worked. I tried again using the -dx11 AND -dx9 (at different times) and still nothing. Even went as far to restart PC twice, check drivers for updates, and what DX version I can run (I can run 9, 11, and 12). Unfortunately for me I can't even get into the game, and there is no error message or crash report showing up either (I checked in my files as well). When I press play on steam, EA will launch, the game opens for a split second and then immediately closes once "The Sims 4" pops up. I can't even get to the main menu to try to enable dx9. I'm at a loss for what to do now.
- 2 years ago@rileewadsworth I have exactly the same issue and I've tried EVERYTHING....