Forum Discussion

SonicWillRule's avatar
8 years ago

Discount not being added to final purchase?

It says that Parenthood is 25% off in the Origin app but when I go to finalize the purchase it changes to 19.99 instead of 14.99.

Is the sale over? If so why does it still say it is on sale?

3 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    8 years ago

    @SonicWillRule Hi, it looks like your local Origin client might have some stuck/cached data. 

    Checking on my Origin right now it's at the normal price with no discount. If you restart your Origin client or check the webpage which price do you see?

    If it's still showing the discount can I check what region you're in?


    Thank you. 

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    8 years ago

    @EA_David

    I think the issue is that @SonicWillRule added it to the wishlist when it was on sale but now it is no longer on sale. if so the Wishlist should have updated the price when it was next opened but this appears not to have happened.

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    8 years ago

    That's a good theory alright. I'll try to see if I can replicate this behaviour the next time we get a sale. 

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