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aviie1's avatar
aviie1
3 years ago
Solved

discover universty is not working

hi something weird is going on because I just got the sims 4 discover university and I put the code in on the ea app and it said it was downloaded so I opened the game where it also said it was downl...
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@HildaD20  Do you have the Sims 4 CAS Demo installed?  If so, please see this thread:

https://answers.ea.com/t5/Technical-Issues-PC/EA-App-claims-packs-are-installed-yet-they-are-not/td-p/12126024

If this isn't the issue, please let me know what patch level of the game you're running.  Load Sims 4 to the Main Menu, where you can choose to load a save or start a new one, and look along the bottom of the screen or in the lower-right area.  Please list the entire version number, i.e. 1.xx.xxx.xxxx.

HildaD20's avatar
HildaD20
3 years ago
@puzzlezaddict Thank you! I have the origin app and I don’t know where to find the demo if I have it, this thread is for EA app. Where do I check this in origin?

My version number is: 1.93.146.1620
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @HildaD20  You're running the Legacy Edition of Sims 4, which doesn't support any packs released after October 2019.  Discover University is the first pack not supported, so while you can install it, the data won't load.  Please see this thread for more information about the Legacy Edition in macOS:

    https://answers.ea.com/t5/Technical-Issues-Mac/The-Sims-4-Mac-Legacy-Edition-thread/td-p/8420037

    If you have more questions about it, including whether your Mac can run the standard version of Sims 4 instead, please post in that thread.

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