Forum Discussion

Anonymous

11 years ago

SolvedApproved

"Download Failed"

Upon trying to download Sims 4 on my computer, the download would reach upto 95% then I would get the message "Download Failed"

I have looked through the help page, and checked through to see if my computer was able to run Sims, which it can.

Thanks in advance.

My specs:

crinrict
Hero+
11 years ago
Make sure your Antivirus and Firewall aren't blocking the connection to Origin.com
Anonymous
11 years ago
Approved
Nope, I tried that but nothing..
crinrict
Hero+
11 years ago
Same message or can't you restart the download ?
Anonymous
11 years ago
Approved
Same message.
crinrict
Hero+
11 years ago
Did you try running Origin as administrator ?
Anonymous
11 years ago
Approved
Yeah I have done. The download has moved to 99% now, but I still seem to be getting the same message.
crinrict
Hero+
11 years ago
Try if it works if you do a clean boot: http://help.ea.com/en/article/how-to-clean-boot-your-pc/
Anonymous
11 years ago
Approved
Still getting the same message.
Anonymous
11 years ago
Approved
I opened Origin a few hours later and was finally able to install Sims. Thanks for the help!
crinrict
Hero+
11 years ago
Great to hear.

Enjoy the game.

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