EA App will not Launch Sims 4
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.107.112.1030 What...
Forum Discussion
@littelivviez Your dxdiag shows a few serious crashes of the graphics driver, or one of them. So please update the Nvidia driver. You can get the newest version here:
https://www.nvidia.com/Download/driverResults.aspx/224749/en-us/
Run the installer as an admin: right-click the download and select "Run as administrator." Choose the Custom (not Express) install method, and check the box to perform a clean install. Restart your computer after installing and before trying to play.
If that doesn't help, please post a new dxdiag.
@emwallace Please post in the EA App Mac forum:
https://answers.ea.com/t5/Technical-Issues-Mac/bd-p/ea-app-technical-issues-mac-en
Thank you for trying to help.
It was indeed...
The hard drive.
My laptop has passed away during fixes.
@littelivviez I'm sorry to hear that. If and when you're ready to buy a new laptop, feel free to ask for advice, or a second opinion on what you've picked out, or hardware questions in general.
I FIGURED IT OUT.
EA App did not like that I was signing in with my phone number rather than my email address.
This restricted my access until I signed in with my email and provided secondary authentication.
