EA App won't show update available for Sims 4

@ooftrashcan  Inside the Sims 4's program files, there's a file labeled installerdata.xml.  It's inside __Installer, and if you didn't change the default install location in Origin, the full file path will be this:

Program Files (x86)\Origin Games\The Sims 4\__Installer

Please open installerdata.xml in Notepad, look for the gameVersion, eight lines down, and let me know whether it says 1.92 or 1.96.

If the file does say 1.92, please let me know what antivirus you use.

@ooftrashcan  The version inside installerdata.xml is the correct version, or at least it should be.  Do you see the infant life stage in CAS?  If so, you're running a fully-updated game.

The gameversion.txt in Documents can be blocked from updating by an antivirus, and of course it only updates after you've launched the game again.

Hello my gosh i dunno what to do so there was a update yesterday 23rd July 2024 there is no option in my EA APP to update it i have tried resinstalling and uninstalling i have tried repairing it i have tried everything my sims game will not update it doesnt even show any updates are there i also have a look on my game version and worried because it says  ⸱〱⸸ㄳ⸸〱〲 yet my game is all brought properly by the EA APP i am have anixtey attack because i do not know what is wrong with my game or the ea app i have tried so many dif things for hours.... im at my last wits end pleaase somebody help me i have all the updated version of the ea app my laptop can run the sims aswell... PLEASE HELP A SIMMER GIRL OUT!!!! ive tried everything you mentioned on ur reply too 

@RinixDoll 

A recent windows update, modified the notepad program to read emojis, that's why you cannot read the GameVersion.txt correctly. Follow the tips another user shared in this post
https://answers.ea.com/t5/PC/Weird-Game-Version-txt-file/m-p/13879034/highlight/true#M280188

Hope this will help you.

Hi all,

As this thread has gotten a bit older now, it's been locked to prevent necro-posting.

If you're needing further help on this topic, please feel free to create a new thread instead and we'd be happy to take a look with you 🙂

Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.