Error at start up with black and multi coloured pixel screen

@naahaaaa  Please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Hi there, thanks for the help! Really appriciate this. 

@naahaaaa  The Intel graphics driver that both your laptop's integrated and dedicated graphics use is a year old and is probably the issue here.  So please try updating it.  First, use the built-in Samsung Update app to look for a new Intel graphics driver, as described here:

https://www.samsung.com/us/support/answer/ANS00083923/

Your currently-installed driver is version 30.0.101.1747, so anything newer than that would help.  By newer, I mean that it either has a higher last four digits or starts with 31 instead of 30, or both.  Restart your computer after installing and before trying to play.

If Samsung doesn't offer a newer driver, try this one from Intel:

https://www.intel.com/content/www/us/en/products/sku/228338/intel-arc-a350m-graphics/downloads.html

You'll want the WHQL driver dated July 31, not the newer Beta option.  Run the installer as an admin: right-click the download and select "Run as administrator."  Restart after installing and before trying to play.  And let me know if you get an error when installing.