Forum Discussion

Violetfey's avatar
6 years ago
Solved

Error Code : 109:8c87f108:e2d95884 Sims Can't Visit Lot

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.59.73.1020
What expansions, game packs, and stuff packs do you have installed? All Packs EXCEPT for 3 Stuff Packs: Kids Room Stuff, My First Pets Stuff, and Toddler Stuff.
Steps: How can we find the bug ourselves? If you try to visit what used to be the 40x30 Stargazer Lot in San Myshuno using my save file, you encounter the error.
What happens when the bug occurs? I can play my game fine, EXCEPT for when I have a sim visit the 40x30 lot that used to be the Stargazer Lounge in San Myshuno-- The loading screen pops up as if the sim will be taken to the lot, but then I am taken to the worlds screen and receive this error message telling me to "relaunch game".
What do you expect to see? I expect to tell my sims to visit the lot, the loading screen starts, the loading screen ends and then my sim is on the community lot.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

In my save, the 40x30 Stargazer Lounge lot in San Myshuno is now a restaurant that USED to have CC in it--After I got the error today, I have since removed my entire mods folder, disabled CC in-game, and deleted the localthumbcache file. But what I've found is that if I go into build mode and change the lot from a restaurant to a different lot type, EVEN THOUGH the restaurant no longer has CC, my sims STILL can't visit and I STILL receive the error code after the loading screen. BUT, if I start a new game or choose a save before I turned the lot into a restaurant-- then have a sim visit this lot-- I don't encounter this error. The save file where I added the CC restaurant is from November 3 and I've been playing it until present, and the save file before that where I don't encounter the bug/error is from October 23.

It is possible that the error started in that November 3 save long before the December 12 patch, but I didn't notice it until now (when I tried to have a sim visit the restaurant).

  • crinrict's avatar
    crinrict
    6 years ago
    @Violetfey I tested your save and got a LastException for a butler situation. Was that lot ever a residential lot and did you hire a butler ? Or did you have/do you have a butler on any other lot ?

    For me the following steps allowed me to load the lot again but I don't know if it comes back or not

    1. Load any household and travel to the faulty lot
    2. Receive Error 109:8c87f108
    3. Load the same family again.
    4. They should now be on the restaurant lot and it should load.

    All CC was removed for me of course so if this doesn't work for you, maybe you have something faulty

9 Replies

  • Hi @Violetfey 

    Would you be willing to share your save with me ?

    If so, please zip your saves folder and upload it somewhere like dropbox,, googledrive or OneDrive and PM me the link.

  • @crinrict Hi, so I PMed you the save file! No worries for not answering; from what I understand, you work really hard on these forums helping people and everyone needs a break. Your time is much appreciated!
  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @Violetfey I tested your save and got a LastException for a butler situation. Was that lot ever a residential lot and did you hire a butler ? Or did you have/do you have a butler on any other lot ?

    For me the following steps allowed me to load the lot again but I don't know if it comes back or not

    1. Load any household and travel to the faulty lot
    2. Receive Error 109:8c87f108
    3. Load the same family again.
    4. They should now be on the restaurant lot and it should load.

    All CC was removed for me of course so if this doesn't work for you, maybe you have something faulty
  • @crinrict Actually, yes, that lot was a residential lot right before I made it into a restaurant, and it did have a butler. It was an Art Deco mansion with a butler. Do you believe that this butler last exception error is causing this issue with the error code? And if so, is there a way to fix it?

    I’m going to try the steps you listed, but I have a question: after I receive the error code and I get sent back to the world menu, do I click on San Myshuno and try to load the restaurant again with the same family?

    Thanks so much!
  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @Violetfey I do think it could have something to do with the butler, yes. Maybe the butler wasn't properly removed from the lot when you moved to another house.

    And yes to your second question. It seems that loading the lot resolves the butler situation and then it's fine on the second try.