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Could you post your specs ?
hey, here is my Dxdiag
- crinrict5 years agoHero+@ronald_bro404 are you using the steam or origin version ?
Your space on your hard drive is getting a bit low. Can you see if you can free up some space ?
Do you have a sims folder in documents at all ? If so, could you also upload the config.log file found there ? - 5 years ago
hey
i can try to free up space, but that should not be the issue in my opinion
i added my config file here
- crinrict5 years agoHero+
@ronald_bro404 The initialization error usually appears when there's an issue with the user folder. Something is blocking the game from making changes.
Do you play the game in english ?EDIT: What version of Origin are you using ?
- crinrict5 years agoHero+
@2276165 I haven't found one.
Could you please provide the following info
- Are you on Mac or PC ?- Are you playing the Origin or Steam Version ?
- Please post your DxDiag if on PC (see above)
- What's your Origin Version ?
- What language are you playing the game in ?
- What language is your Origin in ?
- Is that the exact number your getting or is yours a bit different ?- What security software are you using ?
- 5 years ago
hey
english everywhere. Steam, Origin just everywhere.
newest Origin version. just installed by steam
- crinrict5 years agoHero+@ronald_bro404 you're not using any technical preview version of Origin right ?
It might be an Origin issue or steam that EA will need to fix so for now, if everyone could provide all info I asked here: https://answers.ea.com/t5/Technical-Issues-PC/Error-code-135dec40-3fbbecd0-00000064-00000000/m-p/9801279#M199238 that'd be great. - 5 years ago
english
exacly the same error type in here i hope you find a way to fix it soon
another thing i can play legeacy edition sims 4 without problem its just for sims 64 bit i hope this would be helpful
- 5 years ago
Same error here.
I'm playing in french.
- Are you on Mac or PC ? PC
- Are you playing the Origin or Steam Version ? Origin version
- What's your Origin Version ? Last one
- What language are you playing the game in ? French
- What language is your Origin in ? French
- Is that the exact number your getting or is yours a bit different ? Exactly the same- What security software are you using ? Avira
- crinrict5 years agoHero+
Have any of you tried a game repair yet ?
Try multiple times.
For Origin
- Close the game
- Right-Click on the game in the origin library
- Choose Repair game
For Steam:
- Close the game
- Right Click on the game in your library
- Choose Properties
- Choose tab Local Files
- Press Verify Integrity of Game Files
- 5 years ago
I tried :
- Repair Sims / Origin
- Reinstall Sims / Origin (difficult method after ccleaner, regedit...) 3 times (change folder D:/ to C:/)
- Change ransomware protection
- Run as admin / without antivirus / defender
- Change Origin location french/english and Sims langage french/english
But nothing works
- 5 years ago
Have you find the solution yet? I have done everything and it's not working.
- 5 years ago
I was with that problem too and I found this program that installs all versions of Microsoft Visual C++ and my game just initiated. I hope that works for you!
- 5 years ago
PC
first origin after error steam
latest downloaded with steam
English
English
error same as everyone
- 5 years ago
- Are you on Mac or PC ? Ans: PC Windows 10
- Are you playing the Origin or Steam Version? Ans: No. I using the crack version
- Please post your DxDiag if on PC (see above)- What's your Origin Version ? Ans: Snowy Escape (v1.69.59.1020)
- What language are you playing the game in? Ans: English
- What language is your Origin in ? Ans: English
- Is that the exact number your getting or is yours a bit different? Ans: Yes. 64 bit- What security software are you using? Ans: Windows Security
- crinrict5 years agoHero+@willylimy I'm afraid we can't provide any help for cracked versions here.
This is the official EA forum and you might not wanna ask for help for a game you haven't actually bought.
Buy the game. It's the easiest solution to your problem. - crinrict5 years agoHero+@willylimy The solution is simple: Buy the game.
- 5 years ago
- Are you on Mac or PC ?
PC
- Are you playing the Origin or Steam Version ?
Steam Version
- Please post your DxDiag if on PC (see above)attached below
- What's your Origin Version ?Version 10.5.92.46430 - 767326
- What language are you playing the game in ?
English
- What language is your Origin in ?English
- Is that the exact number your getting or is yours a bit different ?It is the same exact number
- What security software are you using ?
Window defender Only
PLEASE HELP ME, I just bought a new PC a few months ago and bought this game yesterday but when i download it, it shows me this instead. I've done all of the guide in this thread and its still show the same result </3
- 5 years ago
-PC
-Origin
-added
-I just got it so latest version as far as I'm aware
-English
-English
-Exact
-Just regular old windows defender, I turned the compressed folder access off.
- 5 years ago@Mintyshakeu this was the info from these btw
-
Could you please provide the following info
- Are you on Mac or PC ?
- Are you playing the Origin or Steam Version ?
- Please post your DxDiag if on PC (see above)
- What's your Origin Version ?
- What language are you playing the game in ?
- What language is your Origin in ?
- Is that the exact number your getting or is yours a bit different ?
- What security software are you using ? - crinrict5 years agoHero+@Mintyshakeu Did you repair/reinstall the redistributables yet ?
- 5 years ago
What ones were off? I am in no way a tech expert so I don't know what exactly I'm supposed to do
- 5 years ago
I just reinstalled visual c++ and it didn't work
- 5 years ago
I have currently:
reinstalled vc
reinstalled origin
tried repairing through origin
done the folder access thing in defender
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