Forum Discussion
crinrict
5 years agoHero+
@sclina Could you post your Computer's DxDiag?
- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
5 years ago
@crinrictHere is my DxDiag file, sadly I couldn't get errors including Sims 4 to show up.
- 5 years ago@sclina guys i dont belivet i just fix all the error first i download all the vasual ++ all version and also Net.framework last version if you have vasual aready make sure you Repair all of them it most be cuz of Your System 32 or wow64 im pretty sure this error cuz of Dll just work on your dll and vasual i dont remember what did i do i did alot of thing last thing i did was Dll fixing and there is AI all run time in once donwnload this also
https://media.computerbase.de/s/vgYOl0sArta8QbFF1DNQww/1606810154/download/758/aio-runtimes_v2.5.0.e...
i hope your problem will be fix sorry for bad english - 5 years ago
so update the microsfot visual should solve it?
- crinrict5 years agoHero+@ronald_bro404 try repairing the vc++ redistributables 2015-2019 or download them from MS site.
- 5 years ago
nope, again the same issue.
i installed the vc++ redistributables 2015-2019 but same error appears.
i get frustrated now ☹️
- crinrict5 years agoHero+@ronald_bro404 Did you install both the 86 and the 64 versions ?
- 5 years ago
yes i did. all of them. i am now in chat with EA also.
- crinrict5 years agoHero+
- 5 years ago@crinrict its no fun ☹️
- 5 years ago@crinrict EA has now escalated the case to their game team. and recognised that there are a lot of these issues at the moment. as soon as i get a reply from them, i will come back here. fingers crossed
- 5 years ago@ronald_bro404 try install link i send that would also help repair your vasual and also download all version 2008 until 2019
- 5 years ago
I am having absolutely the same problem, spent all day yesterday, trying to resolve an issue, no success. Used support chat, tried everything. I hope EA will step in to fix.
- crinrict5 years agoHero+@passernomen Did you try the workaround suggestion ? Try fixing the VC++ redistributables or use the allinone ?
- 5 years ago@crinrict Yes, have done VC++ and it doesn't work.
- 5 years ago
Returned home and decided to give a go with AiO. Wow! It is working! Many thanks x
- crinrict5 years agoHero+@passernomen SO maybe it's not the vc++ but something else AiO installs.
@ronald_bro404 Did you install those ? - 5 years ago@crinrict Don't know exactly what, however I can play now and have all my expansion pack and stuff available. Extremely happy 😊
- 5 years ago@crinrict what do i need to install?
- crinrict5 years agoHero+@ronald_bro404 The Visual C++ Redistributable Runtimes All-in-One
Go here: https://www.sereby.org/site/downloads and download All in one runtimes
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