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onebug7's avatar
onebug7
7 years ago
Solved

Error Code after game update

I have an error code occurring in my The Sims 4 game after updating the game on today. The error code is 102:4bc9b6fe:932015cf. I turned off the mods in the game and deleted the cache. What should I ...
pc
  • onebug7's avatar
    onebug7
    7 years ago

    Thank you for your suggestions. The problem was resolved. I moved the Sim into his own lot and played another household until his work day ended. Once his work day ended, I exited the household I was playing and moved him back into his original household.

    Thank you for your help.

kreatora's avatar
kreatora
Hero (Retired)
7 years ago
@onebug7
Better is moving mods folder to the desktop.
Have you deleted all cache? Including localthumbcache.package file?
Move mods folder to desktop delete this file also and fix the game in Origin.
Origin/Library -right click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Turn on the game to create a new, empty mods folder. Check if a game is working now. Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods every time checking if the game is OK. Do the same do the same with CC but if you have a lot of this, try the 50/50 method
If it does not work then we'll try another method later
I don't work for EA

  • onebug7's avatar
    onebug7
    7 years ago

    Hello. Thank you for responding so quickly. 🙂

    I cleared the cache and removed the mods, but the game is still displaying the same error message.

    • onebug7's avatar
      onebug7
      7 years ago

      I also repaired the game. I've followed the steps you recommend several times, but I still get the same error message.

      • onebug7's avatar
        onebug7
        7 years ago

        A little more context might be helpful to understanding my problem.

        One of my Sims was working at the police station, traveling back to the police station after arresting a suspect, when the error popped up. When I exited the game and went back to try and enter his household, the error message popped up again. I also cannot go directly to the police station to play with that Sim. However, I am able to enter other households without an error message.

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