Hi, I recently bought and downloaded a bundle pack through Origin and when I tried to launch the updated Sims 4 game I received the following message: "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem."I reinstalled all the games and expansions and the game still won't launch. I've never had an issue launching and I have a 2020 PC with Windows 10 with the outlined system requirements. Does anyone know what to do?Thanks!

@candor222 VCRUNTIME140.dll is part of the 2015-2019 VC++ runtimes, which Sims 4 uses. The _1 on the end suggests there are multiple copies, one renamed, somewhere on your computer, which shouldn't happen. Regardless, it's best to uninstall your current copies, if you have them, and download new ones from Microsoft. Click Windows key-i, select Apps, and scroll down to the Microsoft Visual C++ Redistributables. Click on the 2015 (or 2017, or 2015-2019) versions, both x86 and x64, and Uninstall. (Don't touch the versions from any other year.) Then download and install new versions directly from Microsoft: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads You need both the x86 and x64 versions, but you can skip the ARM version, which is for a different class of device. Restart your computer before trying to play.

Error message on launch VCRUNTIME140_1.dll

11 Replies

puzzlezaddict
Hero+
5 years ago
@candor222 VCRUNTIME140.dll is part of the 2015-2019 VC++ runtimes, which Sims 4 uses. The _1 on the end suggests there are multiple copies, one renamed, somewhere on your computer, which shouldn't happen. Regardless, it's best to uninstall your current copies, if you have them, and download new ones from Microsoft.

Click Windows key-i, select Apps, and scroll down to the Microsoft Visual C++ Redistributables. Click on the 2015 (or 2017, or 2015-2019) versions, both x86 and x64, and Uninstall. (Don't touch the versions from any other year.) Then download and install new versions directly from Microsoft:

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

You need both the x86 and x64 versions, but you can skip the ARM version, which is for a different class of device. Restart your computer before trying to play.
candor222
5 years ago
Thank you so much! Worked like a charm. Appreciate your help 🙂
Flatrax
5 years ago
Same issue here, and your solution worked! My Win 10 only had the 2012 runtime, so I had to install the 2017 x86 and x64 files.
Thank you!
noly_dr4
5 years ago
First of all, I apologize about my english, and thanks in advance for any help
Step 0. TS_x64.exe System Eror because it couldn't find VCRUNTIME140_1.dll
I chek the requirement:
Operating System: Windows 10 64 bits. Fine
CPU: AMD FX 8350 Eight Core 4,2GHz. Fine
RAM: 16GB RAM Fine
Hard disc:190GB avaible. Fine
Graphic Card: ASUS RADEON HD 7790 with 2 GB. Fine
DirectX: Direct 11.2 Fine
Sound Card, Keyboard, mouse, Internet: Fine
Step 1. Uninstall Sims 4
Step 2. Uninstall Origin.
Step 3.Delete folder Program Files and all folder with the words Origin
Step 4. I check forums from EA, and thanks anyone for sharing his/her experiencie, issues, and solutionsStep 5. Try to install Microsoft Visual C++ 2015-2019 (x64) like my motherboard has, but it's not possible because there is allready other version installed ver 14.25.28508.3
Step 6. Try to install Microsoft Visual C++ 2015-2019 (x86) like my motherboard doesn't has, but it's not possible because there is allready other version installed ver14.23.27820.0
Step 7. Visit Origin Website and download he newest version again 10.5.93.46608
Step 8. Install Sims 4 from DVD ver 1.0.601.0
Step 9. Wait patiently for the updates from the web
Step 10. Launch Sims and start again in step 0
Thank for reading all this stuff
puzzlezaddict
Hero+
5 years ago
@noly_dr4 Please start by uninstalling your current copies of the 2015 (or 2017, or 2019) VC++ runtimes, both x86 and x64, as described in my earlier post, then download new copies from Microsoft.

When installing Sims 4, please do so by downloading directly from your Origin game library. The very old version of the game on your DVD may not install correctly.
kymvincent14
4 years ago
@puzzlezaddict Thank you
SSimmySSimSSim
4 years ago
Welp, I tried this solution and it definitely stopped the error message from popping up on my screen, so at least that was accomplished. However, now Sims 4 doesn't open at all. What's worse is that Origin and Steam say that it's running, but it literally isn't.
puzzlezaddict
Hero+
4 years ago
@SSimmySSimSSim Try running both Steam and Origin as an admin: right-click on each shortcut and select "Run as administrator." You can also run Sims 4 as an admin through its shortcut once the game launchers are open.

If that doesn't help, please try the other steps in this article:

https://sims4.crinrict.com/eng/crin-error/game-already-running/
SSimmySSimSSim
4 years ago
Hi again! So, it turns out that your solution WAS correct. I realized that aside from the VCRUNTIME140_1.dll error, Controlled Folder Access was also interfering with my game. The reason The Sims 4 wouldn't actually open despite Steam and Origin presenting it as open was that it was "disabled" on CFA. After I allowed Sims 4 to run through Controlled Folder Access, everything started working again. Thank you so much for your help! <3
Wylinia
6 months ago
Thank you!! That solved my issues with the games both on steam and egs. You are a star!