error message unable to start sims 4 already running

 ty that actually worked!🙂

i tried this method and it doesn't work. iv'e uninstalled origin and the sims 4, re downloaded them. i have tried repairing the sims 4 but nothing works.

please help me 

Hello,

I am having the same problem. I can run the game fine on my Lenovo laptop.  I have my desk pc serviced and

downloaded the game last night, with all added features.  The first time I tried to play, it gave me and error stating there may be

a damaged file.  I deleted the game with all its extras.  I rebooted my pc, then proceeded to

download the game.  Once downloaded the base game I downloaded in the following order: Stuff Packs, then game packs.

and last Expansion packs.  I believe the weather expansion was the last to load. Now I get the error message:

The Sims 4 is already running [ed35e0ea:29f00e76:00000000:18a1dd51]

I checked with my task manager and it only showed Origin playing.  I tried rebooting, and same results.

Here are my specifics:

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? latest
What expansions, game packs, and stuff packs do you have installed?I have currently: The Sims 4 Deluxe, 
Steps: How can we find the bug ourselves? no idea
What happens when the bug occurs? Unable to play game
What do you expect to see? The game starting
Have you installed any customization with the game, e.g. Custom Content or Mods? No
Did this issue appear after a specific patch or change you made to your system? After I download the game and related expansion. game and stuff packs

@QueenSher 

Please read the accepted answer in this thread.

How do you fix the problem on a Mac?

@Miss_lazy26  Please post the full specs of your Mac, as described here:

https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396#M162

And please describe the exact issue you're having.  I can move your post to the Mac section, either in its own thread or in one of the master threads for the current issues in macOS.