error message
Hi, I´m getting this Error message when i´m trying to play sims 4 on my PC. i have re-install the game several times but i still get the error message. Can someone help me? Error: "There is a pro...
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@carromedc Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also let me know what antivirus you use.
Thank you for your help. I´m using Norton antivirus.
@carromedc Please run chkdsk on your C drive. This may take a while, so it's best to start the process when you don't plan on using your laptop for at least an hour or two.
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste "chkdsk /f /r c:" without quotes, and enter
- You'll be asked to allow a restart; say yes
- When the scan is done, use this guide to find the results
You should be able to attach the report to a post as well.
When I try to do that, it says that I do not have enough authority. I'm the only one using this computer and it says I'm an administrator so I do not know what to do to get more privileges?
As you can see, I'm not that good at this stuff 🤔
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