Forum Discussion

carromedc's avatar
4 years ago

error message

Hi, 

I´m getting this Error message when i´m trying to play sims 4 on my PC. i have re-install the game several times but i still get the error message. Can someone help me?

Error:

"There is a problem with the game installation. Please reinstall the game."

25 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @carromedc  What Origin game did you install to test?  Is the LocalContent folder now present?  I'm talking about the one you couldn't find before when you were uninstalling Origin.

  • carromedc's avatar
    carromedc
    4 years ago

    @puzzlezaddict 

    I tested "Fifa 21" and it worked without problems to play but I have uninstalled it now which was maybe stupid, should I reinstall it?

    Yes, now the folder is there.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @carromedc  You don't need to reinstall Fifa.  The questions were whether your computer could run any Origin game and then whether the missing LocalContent folder had anything to do with this issue.  Inside LocalContent, there should be a Fifa 21 folder.  Is there a  Sims 4 folder too, or not?

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