Error while launching The Sims 4
I have a problem with The Sims 4 for the last month. After I try launch the game in EA App or in the game folder it just doesn't work, I get the messenge saying "Error. Try to turn the game on later"...
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It haven't work, but I managed to learn some new info about the problem in general. I looked for optional updates on my laptop and the only one there is DTS update - but no matter what, it doesn't want to install. The process cancels almost immediately. The update name is "DTS - AudioProcessingObject - 1.13.0.0" and the instalation error is "0x80070103"
I've encountered (almost exactly) this issue. It's causing my video editing software to crash rather than any games, but it's the same BEX64 / DtsApo4Service.exe / dtscnt64.dll_unloaded combination in the Reliability Monitor every single time. I worked tech support for 10+ years so I know my way around a PC but after 8+ hours of trying to fix this through every combination of drivers and Windows 11 resets that I can find online, I might try a clean install of Windows 11.
I've found literally two other recent posts describing this issue (this post here, and a post on Reddit where audio was glitching out but still had the same BEX64 / DtsApo4Service.exe / dtscnt64.dll_unloaded combination) but no concrete solution yet. I really don't want to reformat my computer, especially if this is an error that can be fixed via troubleshooting, but I'm on a deadline and need to edit.
- @evanstar1985 That sucks, dude :/
I hope it will get some official solutions soon, before your deadline!
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- EA_Cade10 months ago
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