Forum Discussion

BubbbleSimmmer's avatar
6 years ago

Everytime I exit build and buy mode my game freezes

Everytime I exit build and buy mode my game with freeze, I cant see their moodlets or any buttons on the bottom of my screen (it kinda looks like when I press tab). I  cant control the sims when this happens. Thank you if youre able to help!

1 Reply

  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago
    @BubbbleSimmmer

    If you have any mods move the mods folder to the desktop, delete localthumbcache.package file in the game. Delete also all folders with the word "cache" in the name - important!
    Fix the game in Origin.
    Origin/Library - right-click on TS4 - option "Repair game"
    You have to wait until Origin will fix all packs, not only the base game. Turn on the game to create a new, empty mods folder and check if the game is working now properly without mods

    I don't work for EA

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,540 PostsLatest Activity: 4 minutes ago