Forum Discussion
@Michalik2429 @ Moving to tech for troubleshooting.
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
I am having the same issues....I have attached my DxDiag file ... hopefully there is a fix for this...I realy want to play my game.
- jpkarlsen6 years agoHero (Retired)
@jeswainston65 Your computer should be able to run the game on low settings. However your graphics driver is several years old. Visit amd.com to upgrade them.
@pwrhngry432 Unfortunately there are no supported way to uninstall the packs. You can try disabling them and see if that works. https://sims4.crinrict.com/eng/2017/03/disable-single-packs/
(Posts merged by CM)
- jeswainston656 years agoSeasoned Ace
thank you so much...I will do that.