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Katur-kisi's avatar
8 years ago
Solved

Family keeps dissapearing

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? Parenting & cats and dogs
Steps: How can we find the bug ourselves? ?
What happens when the bug occurs? Families are disappear in the game. I create a family and play it and the next time I play I create another family in another world or lot and then my previous family disappears. The house they lived in is empty, when I go to load the family is not found there. This is happening all the time and is very frustrating as we are a few people sharing the game and once someone has played his household and the next time I want to go in and play mine the family is gone. How can this be fixed?
What do you expect to see? Want this fixed so that I can find my family the next time I go to my game even though a new family has been created on another lot in the game.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No

Families are disappear in the game.
I create a family and play it and the next time I play I create another family in another world or lot and then my previous family disappears.
The house they lived in is empty, when I go to load the family is not found there.

This is happening all the time and is very frustrating as we are a few people sharing the game and once someone has played his household and the next time I want to go in and play mine the family is gone.

How can this be fixed?

  • Hi @Katur-kisi

    sounds like your creating a new save game each time.

    What you need to do is either click on the play button or use load to load your previous game and then create a new family from there. If you click on new, you're creating a new save game.

1 Reply

  • Hi @Katur-kisi

    sounds like your creating a new save game each time.

    What you need to do is either click on the play button or use load to load your previous game and then create a new family from there. If you click on new, you're creating a new save game.

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