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@roberta591 Thank you for your response! The motherboard is a MSI Z170A, the power supply is a 550w power supply and the system isn't overheating.
The only reason I post it here is that the Sims 4 is the ONLY game that is suffering from this issue. If it was an issue i was encountering across multiple game then I would believe it the to be the rig set-up. But as it is the only one I assumed it to be an issue exclusive to the Sims 4.
I can post a dxdiag is that helps locate the problem?
@Blobberino Need the make and model or the 12V specs on the side of the psu. I have seen systems with dual rail power supplies and one rail overloaded and the other rail hardly used. I have seen memory modules installed in a way that dual channel won't work. You can not compare TS4 to other 3d graphical games. I believe the graphics are produced by overlays which uses considerable power from the video system. The MSI motherboard looks to be a nice board but Micro-Star International was always on the bargain end of the table. This is not saying the board is bad - I'm just saying it would not be my first choice. Depending on the quality of the power supply you may be under powered. Again the distribution of the +12V rail needs to be looked at. There is a bottle neck somewhere as the 1070 shouldn't drop to 11fps even with triple buffering. I feel something isn't right.
- 9 years ago
@roberta591 My mistake, I was incorrect about the wattage of the power supply. It;s a 500w
Make and model: Cool Master rs 500 acab b1
With regards to memory modules I am unsure what you mean by that, if you could elaborate for a simpleton like myself I'm sure I can help with this info 🙂
- roberta5919 years agoHero (Retired)
@Blobberino Well if you look at the label of that power supply it should say 38A on the single 12V rail. I'm guessing you could be pushing the psu to 3/4 of it's rating. While the power meets the requirement it's going to be working hard. Dual channel (and quad channel) can increase the speed of memory but you need matching modules in certain memory sockets for the motherboard to set to multi channel memory. I notice all the memory sockets are all black so it's time to read the motherboard manual to see if the board does multi channel and to see which memory sockets are paired. If you have 2 8Gb modules you may have to put 1 module in socket on, leave socket 2 open, and put the other module in socket 3. READ THE MANUAL! I noticed that MSI is using the Nahimic audio driver. This is used to introduce sound effects like echo and has been known to cause games not to run. I'm not totally up on DDR 4 memory as I'm an AMD processor user and I'm waiting for the Zen processor (which will support DDR 4) which should be out this year.
- 9 years ago
@roberta591 After replacing my PSU with a new more powerful one (did my research on which one was the best for the Wattage) And I'm only getting frame drops of 5-10 at most. Unsure if these numbers are what people normally experience if so then you found the solution! Thank you in advance!
The memory was already dual channelling and correctly as per the motherboard manual.
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