Free Pets stuff no install

@Eeekey  I'm not sure how you managed to install Desert Luxe (if that's what you mean) through the EA App when you owned it through Steam.  Normally, any content you own through Steam has to be downloaded into a Steam install.

I would suggest trying to remove My First Pet Stuff in Steam, but I don't know whether it's possible.  If it is, do so and then clear the EA App's cache:

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

You can then claim MFPS in the App.

If that doesn't work, your other two options are to temporarily unlink your Steam and EA accounts, just long enough to claim MFPS in the App; or to contact EA customer support and have the Steam version of MFPS removed from your account.

Hello @puzzlezaddict 

Looked thru steam purchase history to remove my first pets from steam and nothing is listed. Maybe its not listed on steam because the dlc has not been activated yet? There is nothing to remove from steam Library, in order to re-add to EA app. Yet on ea app the free pets game stuff is listed on manage dlc, but using Steam and gives a download button.

I would contact Steam customer service, to have the dlc removed from my account, but since there is nothing listed in purchase history, there is nothing to achieve there.

See the picture. ^^^Steam had linked Desert Luxe and first Pets with EA, AND Desert Luxe IS INSTALLED using the EA app.

As for Desert Luxe kit, that was bagged free from Steam on Nov 30 2020, and I  was able to download thru EA app no problem. ^^^See above pic as proof.  Havent got a clue why, but it is there, downloaded and installed on EA app, and I always launch Sims ONLY thru EA app. The sims is never launched nor installed thru Steam (apart from sims3, which runs fine)

I tried the Eapp Help App Recovery and it had not helped. Whenever I goto the EA store I have the option to download the dlc, but just sits at "preparing....and never installs with a timeout message.

Just now I attempted to unlink my steam and EA accounts. Was I successful? Of course not. EA requires an email authentication pass code. Yet EA fails to send the verification email code. Even spammed the button and checked the Junk folder....nothing. I guess with all things EA, this will get dragged out for the next couple of day and nothing will get resolved.

Why does EA make my blood boil?   EA, will not send out a verification code to the email address. I cannot unlink any of my various accounts with their EAcapp, I cannot download games thru EAcapp, I cannot manually delete a game from the EA app, I cannot add a free dlc from their EA store to my EA account, and to cap it off, sims 4 gonna run and run.

As a last resort, the only option is to contact EA customer service, to request they remove this infernal free sims pet dlc from my linked Steam account and re-add it to EA app.

Whish me luck, I am well aware of EA wiley tricks and I maybe sometime.  In fact I "may" get a solution,  just in time for when the sims pets dlc goes back to full price!  Now thats crafty!

Roll on sims5 or any other sims game for that matter

Ok so after requesting many verfication codes, and waiting 15 minutes for either one to show in the email,  after some considerably long time, I somehow managed to unlink the steam and EA app.  I then launched Ea app and the steam sims4 dlc was still listed in the ea app. Umm ok then...

After which I went back to steam and had a deep dive, and was able to removed the free sims pet dlc form my steam account. Huzzah! Upon revisting EA app, I was able to add the free pets dlc to EA account. A successful three hours of a wasted Friday!!

I then went ahead and relinked my steam and EA account. 

Relinking to steam was very easy!  Steam have made great improvements in access your account with them!

Same can not be said for EA and its jumping thru hoops.

Anyhoo, when I resigned back into EA app I expected all my Ea games to re-instated to Ea app library.  Not much to ask? 

So, I launched Titanfall and Ea throws up an error message that it is not linked to my account. 

Joy of Joys!  What a great way to spend a day off work! Going round in circles with EA crummy crack code.

Ive wasted most of today with this bull and Ive had enough of this garbage. 

If anyone wants to give me any solutions, then feel free, but I will reply tomorrow since Im at my wits end right now and might explode with anger.

@Eeekey  I don't know anything about troubleshooting Titanfall, but I'd suggest uninstalling the EA App with Revo Uninstaller (the free version is fine) and reinstalling it.  If that doesn't help, you'll probably need to reinstall Titanfall.

Out of curiosity, how exactly did you remove MFPS from Steam?  I don't have Sims 4 on Steam, so I can't test it myself, but I'd like to know for future reference.