Forum Discussion

Folieanope's avatar
Folieanope
6 years ago
Solved

furniture disappears in live mode

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.60.54.10.20
What expansions, game packs, and stuff packs do you have installed? cats & dogs, parenthood.
Steps: How can we find the bug ourselves? i don’t know, build a house and see if the furniture disappears.
What happens when the bug occurs? everything disappears in live mode but is back when in build mode.
What do you expect to see? all my furniture where i put it.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

‌

Everything in build mode is normal. you can move the stuff around and everything but once you click live mode, it all goes away as if you didn’t place anything. all that’s left is the items’ shadow. 

pc
  • Folieanope's avatar
    Folieanope
    6 years ago

    I ended up fixing the issue by moving my sims out into another lot and then moving them back in. I had to put all the furniture back in since it was all gone for good but the house was still there. thank you!

4 Replies

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago

    Hi @Folieanope 

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • Folieanope's avatar
    Folieanope
    6 years ago

    I ended up fixing the issue by moving my sims out into another lot and then moving them back in. I had to put all the furniture back in since it was all gone for good but the house was still there. thank you!

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,788 PostsLatest Activity: 2 hours ago