Gallery freezes when I try to get a sim or building
Everytime I try to get a sim or building off the gallery it just freezes up and won't work. how do I fix this?
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EA_Mai
EA Staff
EA StaffHi @kuyasasimmer,
Welcome to Answers HQ! I've moved your post to a new thread as you are describing a different issue 😉
If this has been happening since you installed or updated your game, it could be there's an issue with the game installation. Try repairing the game by right clicking on it on Origin, and selecting 'Repair'.
If that doesn't help and you are using any mods, please, try to remove them by moving your Mods folder to the desktop (temporarily) and try to use the Gallery. If it works, that means one or more of your mods is causing incompatibilities.
Hope that helps! 🙂
-Mai
Welcome to Answers HQ! I've moved your post to a new thread as you are describing a different issue 😉
If this has been happening since you installed or updated your game, it could be there's an issue with the game installation. Try repairing the game by right clicking on it on Origin, and selecting 'Repair'.
If that doesn't help and you are using any mods, please, try to remove them by moving your Mods folder to the desktop (temporarily) and try to use the Gallery. If it works, that means one or more of your mods is causing incompatibilities.
Hope that helps! 🙂
-Mai
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