Forum Discussion

bitipol's avatar
bitipol
11 years ago

Game crashes if online access is enabled

When I started to download lot from the gallery and have my sim live in that downloaded house, my game always crashed. Why is that? I disabled the online access and started a new game and it was fine.
pc
bitipol's avatar
bitipol
11 years ago

I just enabled my online access and went to the gallery and unfortunately, I wasn't able to download a house because it crashed immediately. ☹️

crinrict's avatar
crinrict
Hero+
11 years ago

Maybe this month patch will bring more luck.

I'll get back to you when I know more.

  • bitipol's avatar
    bitipol
    11 years ago

    Any update?? 🙂

  • crinrict's avatar
    crinrict
    Hero+
    11 years ago

    No, since the patch I was talking about isn't out yet.

    You can try contacting a game advisor and have them escalate to a tech advisor so they can help you step by step.

    Since I don't work for EA, I lack the necessary tools.

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