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megancookd's avatar
megancookd
New Novice
2 years ago

Game crashes when changing from fullscreen to windowed fullscreen

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? most recent update fr...
pc
  • megancookd's avatar
    megancookd
    New Novice
    2 years ago

    Happens in DirectX 11 i ran the command and attached a screenshot here 

    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      2 years ago

      @megancookd  Please provide the other info I requested:

      • Does this still happen if you switch to DX9 mode?
      • What resolution are you using in-game?
      • I need the full dxdiag, saved as a text file.
      • megancookd's avatar
        megancookd
        New Novice
        2 years ago

        i dont know how to switch to DX9 

        i am playing on 1920x1080 and have attached my dxdiag 

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