Game Crashes when I press resume
Ever since the newest patch for the game I have not been able to play. I have 70+ packs and I cannot get into my game. I cleared cashe, Uninstalled-reinstalled app and the sims game inside of EA app...
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I cant and even when he was bald it still did not allow me to play. I just tried now and its the same thing. I wish there was a way to show you. I'm not necessarily great at pc stuff and usually my dad fixes this, and he is unsure as well. I can try to do what you both suggested about the save but I am afraid ill mess things up even more.
@dukaslove You can attach a screenshot to a reply here if you want. Put the game into windowed mode and use Windows key-shift-S to capture that portion of the screen, and you'll see a notification in the lower-right corner. You can click on that to view the image and save it. Then you can attach it to a post by clicking Browse, below the text field and above the Submit button.
Please let me know whether you can start a new save as well, and if not, what happens when you try.
Its during gameplay so i'm not sure how i'd show you. Its Moreso when I am at the loading screen after hitting resume, it loads to play as normal then bam right back at my desktop. So if I am being completely honest I do not know how to do the save thing properly. I think me trying that last time is what got my guy bald lol
Also thank you for keeping touch with me and trying. I know this sounds lame but I am emotionally attached to my games. I have had this game since it came out what 2014? 2016? Ive managed overtime to buy almost every single kit, game pack, stuff packs, etc. I believe I only have 3 games I do not own. So thats hundreds if not thousands on this game I cannot even play. Plus years of work into it. So I thank you thank you so much for trying to help. It has been devastating to say the least. Its my depression savor and I havent been able to play for 2 weeks.
Sorry for the sob story I KNOW it is just a game.
So thank you again. Truly!
@dukaslove Please try another clean folder: move your current Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game to spawn a new folder, don't add anything to it, not your old saves or any other files. This is just so we can start with a clean slate and separate issues with the old saves from issues with the game overall. Let me know what happens when you try to start a new save.
Please also run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
I still play Sims 3 and own all packs except Katy Perry, plus most of the Store content, so I understand having an attachment to a Sims game. It doesn't sound lame at all to me, or to the many many others who've spent just as much time with one version or another as you or I have.
- @puzzlezaddict So I am going into my documents folder, electronic arts folder, sims 4 folder, and taking sims 4 out of that and putting it on my desktop?
When I did that before it said it didnt recognize my gamecard and then it had none of my games on there.
Did I do it wrong?
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