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Anonymous's avatar
Anonymous
8 years ago
Solved

Game failed to load error code

When I tried to throw a birthday party for my toddler sim, this error code popped up after the plumbob loading screen for traveling. When I restarted the game, the lot I was traveling to (Hare Square) said incomplete. I went into build mode and when I left build mode, the lot was back to normal. But when I tried to throw the birthday party again, this time in a house, the same error showed up. My sims can travel fine, but they can't have a birthday party. I do have another save without this problem, but it's kind of old and I want to know how to solve this problem in case it happens again. Is there anything I can do besides using the other save? I have a script mod for long parties and more guests, but I disabled it and the error code was still there.

  • Hi @mscarlet48

    do you have any other mods/cc ? 

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

3 Replies

  • Hi @mscarlet48

    do you have any other mods/cc ? 

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • Anonymous's avatar
    Anonymous
    8 years ago

    This worked, thank you! 🙂