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signer126's avatar
signer126
5 years ago

Game is running super slow since last update on Sims 4/March 2021

My game takes forever to come up and when it does it is not running smoothly and will take forever switching to different actions --game play is halted also and "jerky" motion.  No mods at all.  I un...
pc
Elmwen's avatar
Elmwen
5 years ago

I'm having the same problem. Everything was working great but suddenly i can't play at all due to extreme lag. I reimaged my PC, updated the latest graphics driver and did a fresh install of the Sims 4 and its supper lag.


Need help please! 

  • roberta591's avatar
    roberta591
    Hero (Retired)
    5 years ago

    @Elmwen  It looks as if the computer is updating which could effect performance. Also Windows does a ant-imalware scan in the back ground - this can and does effect performance. Check in settings - update and security

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @Elmwen  What kind of lag exactly do you mean?  There are different kinds, with different causes.

    For now, please run a couple of basic checks on your Windows system files:

    • Hit Windows key-X
    • Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered
    • Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes into the window, and enter
    • The system will start validating soon. If it throws an error, please list it here
    • After it reaches 100%, hit Windows key-X again
    • Again, choose “PowerShell (Administrator)” or “Command prompt (Administrator)”
    • Inside the window, copy and paste “sfc /scannow” without quotes into the window, and enter
    • Post the message you receive here

    Restart your computer when you're done.  Then disable Game Mode and Game Bar, both of which can be found in Windows Settings > Gaming.  Let me know how the game runs after that.

    • Elmwen's avatar
      Elmwen
      5 years ago

       Ran the DISM clean up and the sfc verification, it did say it fixed some corrupted files. turned off game bar and game mode. tried the game again but its still laggy. Its jerky and slow during sim creation and during play. Ran all the windows updates as well so none were pending just in case but that had no effect either. 

      • puzzlezaddict's avatar
        puzzlezaddict
        Hero+
        5 years ago

        @Elmwen  Please check how much of your CPU is being used while you play.  You can see the value in the Task Manager.  If it's high (at or close to 100%), restart your computer and try playing with Origin in offline mode.

        If this isn't the issue or doesn't help, please move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop.  When you launch the game a clean folder will spawn with no content.  Don't add anything to it yet; just see whether you have the same issue in a new save.

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