Forum Discussion
Hi
Reading your dxdiag I see that you PC is fine, it's slightly better than mine and I play smoothly at 1080p and mostly top settings, so the problem is elsewhere, also, your card's driver is exactly the same as mine, so that souldn't be a problem, and updating it won't do much good, since your graphics card is not new, using a newer driver won't do anything, depending on the version might even worsen gaming performance, update only as a last resort.
I have this tip: boot the game, on the options menu look for every online feature you can find and turn it off, I'm going through some troubles of my own now so I can't open and tell you exactly what options to turn off, but they should be fairly obvious, it's anything that would require an internet connection, just turn all that off, save, quit, boot again. The reasoning is that the game lags terribly when it's loading online stuff, god knows why, usually it disappears after a minute or so on pause, that is, if you're in-game and not on the title screen or something, but not always, sometimes it hangs for a long time and you have to reload the whole game, but, if it persists, it may require someone with more expertise than me, this is as far as I know about unbearable lag.
Ok so I've downloaded GeForce driver updates and they're all up to date now. But now the game won't even open up. I'm tempted just to go back to Sims 3 instead haha
- kreatora6 years agoHero (Retired)@SecretAquarian
This DXDIAG indicates that this computer has got quite well known Live Kernel Event Error 141
Probable reasons
1. There might be a conflict between certain drivers within the Windows 10 system, so you should start the troubleshooting process by disconnecting the peripherals. Do that and check if the issue persists. Afterward, you can reconnect your external devices, but when you do so also reinstall any associated drivers from scratch – if needed, go to Device Manager first and uninstall these drivers (press Win+X hotkeys, click on Device Manager and select the drivers that must be uninstalled).
2. Software conflicts that occur when you install a program or an update or when you use a process that’s not compatible with the Windows 10 OS.
Perform a clean boot of your computer
https://support.microsoft.com/en-ie/help/929135/how-to-perform-a-clean-boot-in-windows
https://www.thewindowsclub.com/what-is-clean-boot-state-in-windows
If you want to know how to add or remove startup apps on Windows 10, check out this simple guide.
https://windowsreport.com/remove-startup-apps-windows-10/
3. If your system is not running on the latest available updates, you might receive the ‘Live kernel event 141 error. So, check and apply the updates that might be waiting for your approval in the background. Check if your Windows is up to date
https://support.microsoft.com/help/4027667/windows-10-update
I don't work for EA - crinrict6 years agoHero+@SecretAquarian Are you getting any error messages now or what happens when you try to open it ?
- 6 years ago
I'll certainly work my way through those things when I have the time to, thank you for trying to help!
I'll load up Origin and click to play sims and a white screen will load up as if it's trying to open it but then it just goes back to the origin loader. My PC doesn't freeze it just doesn't start up the game
- kreatora6 years agoHero (Retired)@SecretAquarian
Before you start fighting errors in the Windows system, move The Sims4 folder from Documents to the desktop and try to start the game. If the game starts it will mean that the reason for this error is in the game folder. If the game doesn't start, it means that either Windows or a graphics card is to blame.
About The Sims 4 Technical Issues - PC
Recent Discussions
- 33 minutes ago
- 42 minutes ago
- 2 hours ago
- 2 hours ago