Forum Discussion

Sophieee09's avatar
1 year ago
Solved

Game loading is in progress bug game not playable

this bug happens on a new save game to cannot save the game or go into build/buy and worlds and gallery all mods are updated  is this an issue that will get fixed in the emergency update?
  • puzzlezaddict's avatar
    1 year ago

    @Sophieee09  As a test, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just start a new save and see whether these problems are still present.

    If you still get the error, or your game still looks grainy, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

    I'd also like a screenshot or two of the graininess.