Game not Launching
I downloaded sims 4 last night on Origin and it doesn't matter if I launch it through the desktop icon or try through Origin the mouse cursor shows a loading icon and then nothing happens. Origin say...
Forum Discussion
So I've shut down my antivirus and I do no have Rivatuner. But I am still having the same issue
@Catney12
Uninstall Origin by using Revo (free version) - it will be clean all traces of Origin from your computer
https://www.revouninstaller.com/revo-uninstaller-free-download/
and install again
http://origin.com/download
If it will not work could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the text file to your post directly in option "Reply" - not Quick Reply
Uninstall Origin by using Revo (free version) - it will be clean all traces of Origin from your computer
https://www.revouninstaller.com/revo-uninstaller-free-download/
and install again
http://origin.com/download
If it will not work could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the text file to your post directly in option "Reply" - not Quick Reply
Still no luck. Ran the diag.
- @Catney12
Your card graphics drivers are up to date but you have many reported errors
Run an SFC/scannow to repair your system
https://support.microsoft.com/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corr...
Check if your Windows is up to date
https://support.microsoft.com/help/4027667/windows-10-update
I also downloaded simcity to try it out and see if it was just an issue with the sims but simcity started to launch and is now just hanging. It's just frozen.
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