I cant open the game. I've tried downloading through ea and steam, closing all programs beforehand, and even tried a crack version. I see the ea app turn on and load then the screen turns white, then black, and it crashes. my computer meets all requirements and has enough space(tried both C: and D🙂. This happens with freshly installed games.
@frh1u87t00go For simplicity's sake, please only use the EA App version of Sims 4, rather than the Steam version, at least for now. It goes without saying that there is no support to be had for a cracked game on an official EA site. Remove your existing install with Revo Uninstaller (the free version is fine), use Revo to uninstall the EA App as well, restart your computer, reinstall the App, and install Sims 4.
If you still can't play, please run a dxdiag and attach it to a post. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
