@KashmirG2002 There are a few errors in your dxdiag that are probably related to the driver for your graphics chip, and the chip itself isn't recognized by Sims 4. The latter is easy enough to fix and isn't really an issue anyway. The driver errors can be addressed too, but you already have the newest driver HP offers for your laptop, and that driver was made for an older build of Windows 10 than you have. So rather than going right to installing a new driver, or clean uninstalling and reinstalling this one, I'd like to double-check with someone else.
It's also interesting that only windowed mode looks blurry. It may be that your build of Windows changed something about graphics rendering in windows, and the driver doesn't take that into account. But again, I'd like to ask about it before saying I know for sure how to address it.
In the meantime, to address other possible factors, try playing in windowed mode in a clean boot. You don't need to take screenshots if you don't want to, but please let me know whether it looks the same as before.
@KashmirG2002 I did ask, but I don't have an answer for you yet. We're all on different schedules and have other things we need to do as well. I'm not going to drop this thread though; it might just take a little time.
@KashmirG2002 The person I asked thinks it's probably not about the driver so much as the graphics chip rendering the game at a different resolution in windowed mode. This would be more about the chip itself and/or the screen struggling with the resolution you're using, not necessarily the driver. Does the game look better if you use windowed but use your screen's native resolution? What about windowed with a scaled resolution supported by the screen?
If that doesn't make a difference, or you can't get a screen size you like to also look good, then maybe using windowed fullscreen would be the better option. If it's access to the Taskbar you need, alt-tabbing to a File Explorer window will make it show up.
Community Manager
%20(1)%20(1).jpg){kind=link}