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Give updating your graphics card a try:
https://downloadcenter.intel.com/
Also you're a bit low on dedicated memory, minimum is 128 MB and you're on 112 MB.
I'm not sure what to do with the link to update m graphics card, also how do I fix being that low on the dedicated memory?
- Phantomlover17178 years agoLegend
You can't fix that, you would need a new graphics card or an additional graphics card.
I see I gave you the wrong link, try this one: https://downloadcenter.intel.com/
- 8 years ago
Hi Davina -
The system you are playing on is not using a discrete graphics card. That means that your graphics processing is being provided by a component that does other things.
If you go here - https://ark.intel.com/products/77774/Intel-Pentium-Processor-G3220T-3M-Cache-2_60-GHz - you will see your system's CPU specifications. A little bit in to that information, it indicates that the CPU is also the GPU, and that the memory in your system is shared between the CPU and your graphics. The maximum memory supported by your graphics is 1.7 GB. This cant be fixed by a driver update.
For low end games, web browsing, and things like running (most) Microsoft Office programs, this works great! For games and other applications that rely on the power of a dedicated graphics card, this will make for a very painful tradeoff which will result in reduced performance, graphics quality, or both. If you are really pushing the boundaries of what your system can do, expect overheating/shutdowns, choppy/slow playback, or crashing.
As noted, the only way to resolve this is by purchasing and installing a separate graphics card in your system. For desktop systems this isn't too hard, just make sure that your power supply will run it, and it's not too big to fit in your case. Alternately, it's possible to use an external graphics box to do this. For a laptop system, short of buying a new laptop, external graphics boxes are the only option, making your laptop/notebook not very portable.
Unfortunately the price of decent graphics cards right now is obscene.
EDIT: Whoops - I missed the model number indicating that this is indeed a laptop. Your HP Pavillion may have reached its limits as far as what it can do with The Sims 4. Another option is to turn down all the graphics settings in game. Turn off things like mirror/water reflections, high detailed textures, and distance, tree, or lot details. That may take some of the pressure off the system's limited resources.
- 8 years agoActually mine is an all in one desktop, if that makes a difference. Basically the problem is that my pc isn’t able to run my game efficiently anymore the way I’m used to playing. So I would either have to upgrade or get a new graphics card? Just want to make sure I followed that correctly.
- Phantomlover17178 years agoLegend
No, update, as in get the latest driver for the graphics card you have now.
Another graphics card, if possible, would make the game run better.
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