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dierollover's avatar
2 years ago

Green Screen when streaming on Steam

Product: The Sims 4
Platform:Steam-PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.105.332.1020
What expansions, game packs, and stuff packs do you have installed? Jungle Adventures, Luxury Party Stuff, Holiday Celebration pack
Steps: How can we find the bug ourselves? Using Steam, invite a friend to watch your game from your friends list, or request to watch the game of a friend playing Sims 4
What happens when the bug occurs? Instead of the game, the viewer can only see a green screen. Sounds from the sims are still audible
What do you expect to see? The stream of the Sims being played by host
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The issue did not occur before the latest patch (crystal creations)

9 Replies

  • Trying to watch my best friend play Sims lately on Steam and cant as all I get is a green screen when I hit watch game. My friend has got the brand new crystel creations stuff pack that Sims just dropped and we never had this problem before till now. 

  • ZoeB_Official's avatar
    ZoeB_Official
    Seasoned Newcomer
    2 years ago

    Having the same problem trying to stream my Sims 4 to my Steam on my Macbook Air M2 2022. I literally was able to use it earlier today before my fiance gifted me Crystal Creations, and then when I tried to load up Steam remote play the green screen showed up and I'm unable to do anything. Not sure if it's for sure connected ot the pack but I'm definitely wondering now that someone else has had a similar problem.

  • Product: The Sims 4
    Platform:Steam-PC
    Which language are you playing the game in? English
    How often does the bug occur? Every time (100%)
    What is your current game version number? 1.105.345.1020
    What expansions, game packs, and stuff packs do you have installed? Strangerville, Seasons, Outdoor Retreat, Modern Luxe Kit, Laundry day Stuff, Holiday Celebration Stuff, Get Together, Get to Work, Get Famous, Fitness Stuff, Cottage Living, Cool Kitchen Stuff, City Living, Cats & Dogs, Bust the Dust Kit, Basement Treasure Kit, Backyard Stuff
    Steps: How can we find the bug ourselves? Start game in Steam and activate remote play on steam deck.
    What happens when the bug occurs? Screen stays green on remote play device, while running perfectly fine on the streaming pc.
    What do you expect to see? i expect to be able to remote play the game
    Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
    Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

    So lately i havent been able to play sims 4 trough remote play on any device i try to. doesnt work on mobile phone, ipad nor the steam deck. apparently many people have been running into this issue since the last crystal patch. i just hope we get a fix for this sooner rather than later 🙂

  • its literally got nothing to do with steam. Its either a problem on EA's part or the update/DLC that broke the remote play function of the game.

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    2 years ago

    @Cpt_McSandwich 

    I think you will find that Remote play is something that Steam offers and the Steam deck as the name suggests are also Steam.

  • @jpkarlsen Steam is not the issue. We are well aware that Steam is not an EA product. I have read of similar issues from a few years ago being caused by the EA in-game overlay, but so far no one has found a solution to the problem in this topic, which is ridiculous as it's been an ongoing problem for over a month. I've seen myself the game will stream fine if you accidently stream your desktop. As soon as you click on the game's window, the entire window turns green, so it's clearly a game issue.
  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    2 years ago

    @NikoDevlin 

    If it is a problem caused by the overlay the solution should be simple. Stop using it.

  • Product: The Sims 4
    Platform:Steam-PC
    Which language are you playing the game in? English
    How often does the bug occur? Every time (100%)
    What is your current game version number? 1.105.345.1020
    What expansions, game packs, and stuff packs do you have installed? I have all the packs.
    Steps: How can we find the bug ourselves? Launch the game through steam, then connect using another pc logged into the same account to stream it.
    What happens when the bug occurs? When I try to stream the game to another pc via steam streaming, I just get a green screen on the secondary pc. I can see that I can still move the mouse and control the game from the second pc on the screen of the host pc, just for some reason the screen is just green.
    What do you expect to see? I should be able to see the screen completely mirrored to the host pc.
    Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
    Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

    I've been streaming the game via steam streaming for years, and have never had an issue with it before. This is my first time attempting it in a month or 2 so I assume it was an update that did this. I asked my brother to try to replicate it with his own devices and he had the same issue. I also saw someone expressing the same issue on the steam community page for the game.

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