Forum Discussion
sorry to hear you're feeling ill. Hope you get better soon.
Your graphics card could do with a driver update.
You should be able to get the newest one through either the GForce Experience if you have that installed or the Nvidia page: https://www.nvidia.com/Download/index.aspx?lang=en-us
Just have the site detect your card.
Other than that: Is it just happening with spa lots and restaurants or others as well ?
Dear Crinict The grey screen appears only at the first 2 lots that the game shows the restaurant and the spa than the game works normal. I updated my graphic card to the newest version and change the screen asus splendet utility to normal. before I used eye care as default. I tried then to start the game again the grey screen doesn't shown. Now I uninstalled the game , cleaned with ccleaner and then reinstall the game again.I hope that this will help.
- AgnieszkaMaria816 years agoRising Scout
I tested It again other lot also from gallery are working fine only the first two that are shown by the beginning of my game are causing it,
- crinrict6 years agoHero+What are the names of those ?
- AgnieszkaMaria816 years agoRising Scout
The White Restaurant that show on the begining of the game from Dine Out and the Spa Zen from Spa Game pack. I don't know their names in English. When you open your home game gallery are the first from Dine Out and Spa Day Game pack. When I install tchem frome the home game library their are installing fine without problem but When I install tchem When the game shows these lots that is the problem. Sorry for late response.