Hangup on house hold loading screen
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.48.94.1020 What ex...
Forum Discussion
Hi @Kellynn
moving this to tech for troubleshooting
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Did you do a folder rename and delete your cache files ?
i appreciate the move, since i wasn't sure where to post it. i can do the dx(it's attached), but it would be pointless, this has happened on 4 devices(win10 surface pro, win7 laptop, win7 desktop-which is now a win10 desktop completely rebuilt last spring with new hard drives etc). this has happened after hard drive replacements, complete uninstall-reinstall(all folders deleted etc).
