help login to Game Specific Identity
My main account has what is called a "game specific identity" which is my daughters account she used to log in to play sims4. (and does show up on my account info @ ea) I'm not sure what has change...
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Please contact a game advisor for this
Game advisors can be found through live chat or call-back
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
In Details here: How to contact a Game Advisor using the new EA Help page
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