Are you using mods in your game ? Namely this one: fogitymenuenabler ?
If so, remove it from your game it's incompatible with the new patch
I am having the exact same problem. I do not have that mod installed. and i repaired the game but it is still not working, i am waiting on a chat with ea now.
Hi
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
This actually worked. there is something in my cc that was effecting it. havent found what but its in one of these files, random, sims, lots in my mod folder. i removed these 3 and its working great now. thanks so much
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