MikaelisKaid
2 years agoNot applicable
help!
I have reinstalled and uninstalled the sims4. I've run it as administrator moved saves to the desktop and put it back, i still can't get it to run. I've even repaired it. i don't know what else to d...
@MikaelisKaid Please try the suggestion here:
https://answers.ea.com/t5/PC/SDX-error-white-sim-portraits-corrupted-save-etc/m-p/13306292#M267022
If that doesn't help, please move the entire Sims 4 user folder to the desktop, not just the saves folder inside.
If that doesn't help either, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/