Horse Ranch 'downloaded' but not in game
Hi! I bought Horse Ranch about two hours before it came out, so technically pre order. When I went to download it, it said that it downloaded fine- but when I opened the game, I couldn't find it. Th...
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@ammelives Please run a search for EP14 , which is the folder for Horse Ranch Open a File Explorer window, click This PC in the left panel, and enter EP14 in the search field in the upper-right corner. Wait for the search to finish, then make sure the full file path is showing under each result. If it's not, expand the window sideways as necessary. Take a screenshot using Windows key-shift-S and attach it to a reply here.
@puzzlezaddict here you go (my screenshots don't work)
@ammelives and @thecornlady The pack is installed in the correct location for both of you, so that at least isn't the issue.
@ammelives What you've described sounds like a mod issue. Please remove your entire Mods folder and have a look at a new save. Let me know whether the pack tags and the world show up properly.
@thecornlady Please clear the EA App cache and restart your computer, then repair the game.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
If that alone doesn't help, delete the EP14 folder that's directly inside "The Sims 4" in your screenshot. Then clear the App's cache again, restart again, and redownload the pack.
Just finished the repair and everything else you suggested. Now I'm waiting for my game to launch again to see if this worked. If not I'll follow your last recommendation and and delete the EP14 folder.
Here's what I see on my screen, and to me it looks like it's confirming that I do indeed have the game in my folders. Let me know if this helps!
Please help if I search EP14 it will write no search results
@2225566488 Please run the search again now. Even if Horse Ranch isn't installed at all, you should get at least one result. If your game is installed on an external drive, search that drive as well: click on the drive name first, then follow the same instructions.
It's not found I did what you said he was a picture what do I do
@jessallan10 Which pack(s) are you missing? It looks from your screenshot that you searched for EP1 , which is not a valid folder name. If you're missing Get to Work, the folder is EP01 ; if you're missing a different pack, please see this list:
https://sims4.crinrict.com/eng/extras-2/available-packs-dlc/
Additionally, you only searched inside the Sims 4 folder. My instructions specifically state to click This PC in the left panel of a File Explorer windows so that you're searching the entire computer. Please do that, or the results will be invalid.
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