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CMeki
8 years agoHero (Retired)
You have the base game installed on Origin right?
If you open your game library and click on The Sims 4, an overlay comes in. You can then click on extra content, and your new packs should be listed under. The ones you bought should have a button that says download. Click that and they will be downloaded and added to your game.
When they all say "installed" you're fine to run the game.
If it sas "Buy" instead of "Download", please go to your EA account page, check your order history and make sure that they are completed.
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