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Danii737's avatar
Danii737
Rising Novice
3 years ago
Solved

How do I restart the game after getting free Holiday pack?

I just installed the free Holiday pack, but when I checked it said I had to "Restart game to use" so I went and deleted the cache in the EA app as I read that should restart the Sims 4 and after that...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    3 years ago

    @Danii737  You delete the first two and then rename the "The Sims 4 Create a Sim Demo" folder they're inside.  The third folder is patch data: the Delta folder holds patch-related info for all packs whether they're installed or not.  If you did delete this folder, a game repair would restore it, so it's not a big deal.

puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@Danii737  Do you have the CAS Demo installed?  And when you say "get to the pack file," what exactly do you mean?

Danii737's avatar
Danii737
Rising Novice
3 years ago

Yeah I have the CAS Demo installed and in that thread you posted above it says I need to remove the 'pack file', but I don't know where to find that and I also don't know what that is

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @Danii737  Okay, I see.  You're actually looking for the folder, not the file, for the pack that doesn't show up.  The holiday pack's folder is labeled FP01, as in, Free Pack number one.

    As for where to find it, it'll be wherever the CAS Demo is installed, so probably something like this:

    Program Files (x86)\Origin Games\Sims 4 CAS Demo

    • Danii737's avatar
      Danii737
      Rising Novice
      3 years ago

      Alright I'll check it later and I'll let you know if it worked

    • Danii737's avatar
      Danii737
      Rising Novice
      3 years ago

      Okay so i searched for FP01 in my files and it showed these three do I delete the first one or also the second one or do I only delete the second one as both look similar except the second also has 'installer' in the name and also 'DLC'

      • puzzlezaddict's avatar
        puzzlezaddict
        Hero+
        3 years ago

        @Danii737  You delete the first two and then rename the "The Sims 4 Create a Sim Demo" folder they're inside.  The third folder is patch data: the Delta folder holds patch-related info for all packs whether they're installed or not.  If you did delete this folder, a game repair would restore it, so it's not a big deal.

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