Forum Discussion

imnovaacupcake

Not applicable

3 years ago

Solved

How do I uninstall & reinstall Sims 4 on the EA App safely without loosing packs

So i have the EA app and i really want to uninstall sims 4 safely and reinstall it without loosing all my packs.

I have 9 packs-

Seasons

Laundry Day

Holiday celebration pack ( i believe i got this for free? )

HS Years

Get together

Get to work

get famous

City living

Cats & dogs

Will i loose this if i uninstall and reinstall sims 4 on the EA app? I wasted a ton of money on this and would be very PISSED if i lost this.

My game is currently UNPLAYABLE and i have deleted ALL my cc, etc and even tried to repair it. Please help

EDIT: I also tried to lower graphics, minimize tabs, etc, I have done everything in my power to make my game playable. But right now it doesn't run well and i think it'd be best to uninstall and reinstall since i have NEVER experienced this, even with cc and everything.

fantuanss
3 years ago
@imnovaacupcake Your own packs are tied to your account, not the pc. You can freely uninstall and reinstall the packs from your account.

12 Replies

lady5abi
Rising Newcomer
9 months ago
The question has yet to be answered CORRECTLY. Im installing on a ew laptop. There is no info on where to find your packs, or how to download them, etc..
All im getting are messages telling me to restart my system,,, you own this content yet is not available anywhere I looked.
So, what exactly is the process???
puzzlezaddict
Hero+
9 months ago
lady5abi The question WAS answered correctly the first time around. Your issue is different than the OP's as you're installing on a new computer, as opposed to uninstalling/reinstalling on the same computer, and the OP already knew how/where to download the content.

Please see this guide for various problems with missing DLC:

⚙️[PC] [Mac] Sims 4 Missing Content (DLC) | EA Forums - 12636720

I'll lock this thread since it's a few years old now. But feel free to create a new thread if the guide doesn't help, and list the category (of problems in the guide) you fall into for reference.