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@SantaFeAtBay You can delete the mods fully by opening your Sims 4 folder in My Documents and in the mod folder delete all mods, in your case you can just delete the entire folder.
You will then need to clear the Sims 4 cache which you can do by deleting the file localthumbscache.package which is the folder in which your Documents/Electronic Arts/The Sims 4/ cache can be found.
You also need to delete all files that end in .cache but leave the actual directory.
Now go ahead and go back to the cachestr folder. Delete all of the files but once again do not delete the actual directory.
If you see a folder called onlinethumbnailcache then you can go ahead and trash it too.
- EA_Darko4 years ago
Community Manager
Hey @Tessie2you1 what are the error messages that you are seeing?
The more info we have the better we can help.
Darko
- khitteh4 years agoSeasoned Ace
@Tessie2you1 wrote:
@EA_DarkoIt will not let me delete any of these files. It gives me errors every time I try.Have you got OneDrive installed? Uninstall that if you do. That could be dropping old files back in so = terrible for games.
Not sure if Defender Controlled Folders would prevent removal of files (it usually just prevents installation of game files) but if that's on then turn it off.
Both are bad for games.
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