How to fix "TS4.exe"
- 6 years ago
@masuloi I've moved your post to the Sims 4 PC tech section.
The old shortcut was likely broken by the November 12 patch. Trash it and create a new one. TS4_x64.exe runs the standard edition, and TS4.exe the Legacy Edition, but it apparently doesn't matter so much which one you choose—Origin will load the game correctly either way.
You can manually create a new shortcut from either .exe. Unless you've changed the default install location in Origin, the file path will be:
Program files (x86)\Origin Games\The Sims 4\Game\Bin
(or Bin_LE for TS4.exe)
Right-click on the .exe and select Send to > desktop.
The easiest way to troubleshoot mod issues is to move your entire Sims 4 game folder out of Documents\Electronic Arts (you can put it on your desktop) and launch the game to create a clean folder. If the game loads normally, the issue is something in your old folder. You can test your mods in batches in the new folder; any batch that causes another black screen needs to be split and tested again until you've found the problem file(s). Once your mods are sorted out, you can copy the contents of Saves and Tray from your old folder into your new folder.
If the game still doesn't load even after you remove the game folder, please run a dxdiag and attach the results to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/